Last updated: November 9, 2026

These Terms of Use (“Terms”) govern your use of teamconcord.com (the “Site”), operated by Clayton Kendall LLC, a Pennsylvania limited liability company doing business as Concord (“Concord,” “we,” “us” or “our”). By using the Site, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you don’t agree, please don’t use the Site.

Who may use the Site

The Site is intended for business visitors who are at least 18 years old. If you use the Site on behalf of an organization, you confirm you’re authorized to accept these Terms for it.

Our services and client agreements

The Site describes Concord’s services. Nothing on the Site is an offer to sell, a quote, or a binding commitment. Any services Concord provides are governed by a separate written agreement between Concord and the client. If these Terms conflict with that agreement, the agreement controls.

Contacting us through the Site

When you submit a form, you confirm that the information you provide is accurate and that you’re authorized to share it. Please don’t send confidential or sensitive information through the Site’s forms. We’ll handle what you send as described in our Privacy Policy.

Intellectual property

The Site and its content, including text, graphics, design, video, and the Concord name and logos, are owned by Concord, its affiliates or its licensors and are protected by intellectual property laws. You may view and share Site pages for your own business purposes. You may not copy, modify, distribute or create derivative works from Site content without our written permission.

Client names, logos and other third-party trademarks shown on the Site belong to their owners and appear with permission or for identification only. Their appearance doesn’t imply any endorsement beyond what’s stated.

Acceptable use

You agree not to:

• Use the Site in violation of any law, including export and sanctions laws
• Scrape, crawl or copy Site content by automated means, including to train or improve artificial intelligence or machine learning models, without our written permission
• Interfere with the Site’s operation or security, including by introducing malicious code or attempting unauthorized access
• Impersonate any person or organization, or misrepresent your affiliation with one
• Use the Site to send unsolicited marketing or spam

Third-party links and embedded content

The Site may link to or embed content from third parties, such as YouTube videos and LinkedIn. We don’t control and aren’t responsible for third-party sites or content, and your use of them is governed by their own terms and privacy policies.

Accessibility

We want the Site to be usable by everyone and work toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you have trouble accessing any part of the Site, email privacy@teamconcord.com and we’ll help.

Changes to the Site and these Terms

We may change or discontinue any part of the Site at any time. We may update these Terms by posting a new version with a new “Last updated” date. Changes apply from the date posted, and continued use of the Site means you accept them.

Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DON’T WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS. SITE CONTENT IS FOR GENERAL INFORMATION ONLY.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CONCORD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR OPPORTUNITIES, ARISING FROM YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

Indemnification

You agree to indemnify and hold harmless Concord and its affiliates, officers, employees and agents from claims, losses and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms or your misuse of the Site.

Governing law and venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Any dispute relating to the Site or these Terms will be brought exclusively in the state or federal courts located in Allegheny County, Pennsylvania, and you consent to their jurisdiction.

General

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision isn’t a waiver. These Terms, the Privacy Policy and the Cookie Policy are the entire agreement between you and Concord about the Site, except that any written agreement between Concord and a client governs that client relationship.

Contact

Clayton Kendall LLC, d/b/a Concord 167 Dexter Drive Monroeville, PA 15146 privacy@teamconcord.com